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Legal Disclaimer

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Privacy Policy – Wikibeez

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1. Introduction

Wikibeez is committed to protecting the personal data of our clients and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the Personal Data Protection Act (PDPA) Singapore.

By engaging our home improvement services (including maintenance, repair, construction, and installation), you agree to the terms of this Privacy Policy.

2. Personal Data We Collect

We may collect the following types of personal data:

  • Full name

  • Contact details (phone number, email address)

  • Residential address / service location

  • Payment and billing information

  • Photos/videos of work areas (before/after services)

  • Any other information you voluntarily provide

Personal data refers to any data that can identify an individual.

3. Purpose of Collection

We collect and use your personal data for purposes including:

  • Providing home improvement services

  • Scheduling appointments and service visits

  • Processing payments and issuing invoices

  • Communicating updates, quotations, and service details

  • Improving our services and customer experience

  • Complying with legal and regulatory requirements

We will only use your data for purposes that a reasonable person would consider appropriate.

4. Consent

By providing your personal data to Wikibeez, you consent to the collection, use, and disclosure of your data for the stated purposes.

You may withdraw your consent at any time by contacting us (see Section 10), subject to legal or contractual restrictions.

5. Disclosure of Personal Data

Wikibeez may disclose your personal data to:

  • Employees, technicians, and contractors for service delivery

  • Payment processors and financial institutions

  • Third-party service providers (e.g., logistics, IT support)

  • Government authorities where required by law

All third parties are required to protect your personal data in accordance with applicable laws.

6. Data Protection & Security

We take reasonable security measures to protect your personal data against unauthorized access, collection, use, disclosure, or loss, including:

  • Secure storage systems (digital and physical)

  • Restricted access to personal data

  • Staff confidentiality obligations

7. Retention of Data

We retain personal data only as long as necessary to fulfill:

  • Business purposes

  • Legal and regulatory obligations

When data is no longer required, it will be securely deleted or anonymized.

8. Your Rights

Under the Personal Data Protection Act (PDPA) Singapore, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate or incomplete data

  • Withdraw consent for data usage

We will respond to such requests within a reasonable timeframe.

9. Use of Images and Work Documentation

Wikibeez may take photos/videos of service work for:

  • Quality control

  • Internal documentation

  • Marketing purposes (only with your consent)

We will not publicly use identifiable images of your property without permission.

10. Contact Information (Data Protection Officer)

For any questions, requests, or complaints regarding your personal data, please contact:

Wikibeez Data Protection Officer
Email: [Insert Email]
Phone: [Insert Contact Number]

11. Updates to This Policy

Wikibeez reserves the right to update this Privacy Policy at any time. Updates will be published on our website or communicated to clients where appropriate.

If you want, I can also combine this with Terms & Conditions + liability waiver, which is actually more critical for your type of business (repairs/construction risk).

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